Customer Support

Are you having questions regarding charges appearing on your statement?

Please keep in mind that purchases made on Epsilon Acupuncture will appear on your charge method statements as: Rich Lion LLC. Rich is the primary owner and operator of Epsilon Acupuncture, and you may reach him directly with any questions or concerns at:

Are you having trouble with your order?

We will investigate the issue and keep you updated until you receive your order.

Please let us know by filling out the Contact form here

Did you know we can help you find the best possible deals?

Our "Concierge" customer service will get back to you soon with the best available deal, even if it's with someone else.  

Let us know what you're looking for by filling out the Contact form here.  

Do you have a general question about Chinese Medicine?

With over 10 years of experience in the Chinese Medicine industry, we are passionate about spreading the knowledge and wonder of Chinese Medicine to those interested.


Contact Us:

Didn't find the answer you were looking for?  Fill out our Contact Us form here, and we'll get back to you within 24 hours.  Thank you!