We have listened to your feedback, and fully empathize with the difficult and time-sensitive decisions you are faced with, when in need of Yunnan Baiyao Capsules.
In an effort to continue minimizing the stress and worry that Epsilon may add to your decisions, we are implementing a Courtesy Return & Refund program, effective immediately.
Should your circumstances suddenly change, and you no longer need the Yunnan Baiyao Capsules you have remaining, we are offering a refund* for all unopened packages.
* Refund may include up to a maximum 25% restocking fee, based on outer box damage upon arrival.
- Courtesy Return & Refund program (Yunnan Baiyao Capsules only)
- Unopened boxes : 75*-100% refund for unopened boxes.
* Restocking fee (up to 25%) based on package damage upon return.
- For instance: if you ordered a 10-pack and have 4 packs left over, return them to us and we will issue a refund for those 4.
- Open, but unfinished packs : we cannot offer a refund for these packs, but would kindly accept these as donations with your return of unopened boxes.
We are proudly in the service of helping the helpers. And if we can help you worry a little less, then we are moving in the right direction. Please don't hesitate to use our Contact Us page if you have any questions, comments, or feedback. Thank you and have a great day!